State Farm® Insurance Agent Sara Houston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gregg Ortell
July 3, 2025
5
out of
5
rating by Gregg Ortell
"I would like to thank Jon Knott for his work on our renter's dwelling insurance. Jon was able to stay organized and complete work in a timely manner. He did an awesome job and I look forward to working with him on any future insurance matters."
Kelsey Richardson
July 3, 2025
5
out of
5
rating by Kelsey Richardson
"Kathy was so helpful with getting our renters insurance!"
Lucas Brown
July 2, 2025
5
out of
5
rating by Lucas Brown
"I had the pleasure of speaking with Brady Zink, and I was truly impressed by his kindness and expertise. He went above and beyond to help me, just because he cared, not because he had to. His support made a real difference, and it was refreshing to meet someone so genuine. I highly recommend connecting with Brady if you ever need thoughtful, honest help."
We responded:
"Hi Lucas! Thanks so much for the kind words! We’re really glad Brady could help and that his genuine care made a difference. "
Tyrone Griffin Jr
June 30, 2025
5
out of
5
rating by Tyrone Griffin Jr
"Haley was amazing and super helpful!"
We responded:
"Thank you so much for your kind words! Haley will be delighted to know she made a positive impact. We truly appreciate your feedback and are always here to assist you whenever you need. Just give us a shout!"
Pamela Milburn
June 28, 2025
5
out of
5
rating by Pamela Milburn
"Erroll was an amazing help in finding the correct coverages for me and helping explain all the aspects of insurance. It was so nice to have an actual person to discuss my insurance needs with, a plan for the future and someone specific to be able to reach out to should the need arise. I highly recommend Erroll to anyone shopping for car insurance. And he beat every deal I was offered by "comparative companies" online. Thank you!"
We responded:
"Hi Pamela! We appreciate your thoughtful review! It’s great to hear that Erroll took the time to explain everything clearly and helped you secure the best coverage. Having a dedicated person to turn to makes all the difference :)"
Kip2 Johnson
June 27, 2025
5
out of
5
rating by Kip2 Johnson
"Danielle gets 5 Stars !!! Thank you for caring about your customers 😊"
We responded:
"Hey Kip! Thank you so much for the wonderful feedback! We’re thrilled to hear Danielle provided such great care. We appreciate your support! 😊"
Lisa Spence
June 27, 2025
5
out of
5
rating by Lisa Spence
"Erroll was fantastic! He canceled and started my policies with accuracy. He very friendly and knowledgeable. Also educated me a bit on the process if I had to have a Citizens policy, thankfully I did not, but reassured as to who my contact would be, etc. Best experience to date for dealing with insurance."
We responded:
"Thank you, Lisa, for your kind feedback! We’re glad Erroll made the process smooth and informative. We appreciate your trust and are here whenever you need us."
Daniel Fritz
June 26, 2025
5
out of
5
rating by Daniel Fritz
"Kathy handled my quote super efficiently and got me way better deal!"
We responded:
"Thanks for sharing, Daniel! I’m so glad to hear that Kathy was able to help you find a better deal! "
karen Rush
June 25, 2025
5
out of
5
rating by karen Rush
"I had the pleasure of speaking with Jonathan Knott. Some agents in other companies would be helpful if they were going to sign you up but Jon was helpful and told me how to solve my problem out of the goodness of his heart. I was so impressed with his knowledge and kindness, I moved my home insurance and car insurance to this agency! My car insurance is half the price it was and he is saving me hundreds of dollars on my house insurance. I highly recommend Jonathan for all of your insurance needs. He truly cares about his clients!!!"
We responded:
"Hi Karen! I just wanted to thank you for sharing your wonderful experience with Jonathan Knott. It’s so heartwarming to hear how he went above and beyond to help you with your insurance needs—his kindness and expertise truly make a difference! I’m thrilled that you were able to save so much on both your car and home insurance; that’s fantastic!"
Cheyenne
June 25, 2025
5
out of
5
rating by Cheyenne
"I recently switched to State Farm for my insurance and couldn’t be happier with the experience. Dominic was incredibly helpful throughout the entire process—he answered all my questions, provided great customer service, and most importantly, saved me money! The switch was smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Cheyenne, for sharing your experience with us! We're thrilled to hear that you made the switch to State Farm and that Dominic was there to guide you every step of the way. It's fantastic to know that he was able to answer all your questions and help you save money while making the process smooth and stress-free"
Taylor Moser
June 24, 2025
5
out of
5
rating by Taylor Moser
"Excellent experience with Matt M. He was quick and had great customer service. I would highly recommend!"
We responded:
"Taylor, thank you for taking the time to share your experience! It’s fantastic to hear that Matt was able to assist you so effectively. We love having team members who not only get the job done quickly but also make the experience enjoyable. Your recommendation truly brightens our day! "
Ryan Vick
June 21, 2025
5
out of
5
rating by Ryan Vick
"Matt was extremely helpful, professional and efficient. I highly recommend this office."
We responded:
"Thank you so much for your kind words, Ryan! We're thrilled to hear that Matt provided you with such helpful and professional service. "
Greg Strong
June 20, 2025
5
out of
5
rating by Greg Strong
"Made the transition to State Farm (from USAA for 27 years). The professionalism and dedication from this local team made the switch super easy. Erroll was incredible to work with, extremely responsive and ensured everything was complete in a timely and accurate manner. He even took the time to ensure we were getting all the savings we could, and that we understood all the details. Really appreciate the extra work to help guide my family and I through the process!"
We responded:
"Thank you, Greg, for your wonderful review! We're thrilled to hear that Erroll made your transition to State Farm so smooth and easy. It’s our goal to provide top-notch service and help you find the best savings. Welcome to the State Farm family!"
Kristine Austin
June 19, 2025
5
out of
5
rating by Kristine Austin
"We switched to State Farm after more than 20yrs with another company. Much of that reason was due to Kelly Frappier. She is an amazing agent. Anytime I need something related to insurance she is quick to get me what I need. I highly recommend Kelly and Sara Houston’s State Farm office."
We responded:
"Hello Kristine! Wow, thank you for such a heartfelt review! We’re so happy to hear that you decided to make the switch to State Farm, and it’s wonderful to know that Kelly has been there for you every step of the way. She truly is a gem, and we’re grateful to have her on our team! Your recommendation means the world to us. Welcome to our State Farm family—we’re excited to be on this journey with you!"
Annette Artura
June 18, 2025
5
out of
5
rating by Annette Artura
"Thank you so much for helping my husband set up our insurance for our cars. Briana and Kara again thank you for all that you do all the time."
We responded:
"Hi there Annette! Thank you for your wonderful review! We’re so happy to hear that Briana and Kara made the insurance setup process a breeze for you and your husband. They truly love helping our clients, and your kind words will mean a lot to them. Wishing you both many safe and happy adventures on the road!"
CoastalBreed
June 17, 2025
5
out of
5
rating by CoastalBreed
"Kathy was stellar and got me set up in 10 minutes. Couldn’t believe it. Great staff here"
We responded:
"Hi there! 😊 Thank you for taking the time to share your experience! We’re so glad to hear that Kathy was able to get you set up in no time. She truly is a rockstar! Your kind words about our staff mean the world to us. If you ever need anything else or just want to chat, feel free to drop by. We can’t wait to see you again! Take care! 🌟"
Timothy Brennan
June 11, 2025
5
out of
5
rating by Timothy Brennan
"Kelly Ann expertly handled my issue with the Drive safe and save beacons on both my vehicles. I received quality customer service."
We responded:
"Thank you for taking the time to share your positive experience! We're thrilled to hear that Kelly Ann was able to assist you effectively with your Drive Safe and Save beacons. Providing quality customer service is our top priority, and your feedback reaffirms our commitment. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us!"
Thomas DeVore
June 6, 2025
5
out of
5
rating by Thomas DeVore
"Danielle helped us add a new auto policy & remove and old one. She was very informative & listened to our questions. Excellent service, Thank you very much!"
We responded:
"Thank you so much for your kind words, Thomas! We’re thrilled to hear that you had a great experience with Danielle. We look forward to helping you with your insurance needs in the future!"
john bolen
June 4, 2025
5
out of
5
rating by john bolen
"Working with Kathy has been a wonderful experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Melissa Mackey
June 4, 2025
5
out of
5
rating by Melissa Mackey
"Osmary has been my State Farm agent for many years. Although there have been problems with the policy, she absolutely stayed on top of it, for months until she received a resolution. She cares about her clients which I do not see often enough. She is one of the few people that still focus on client and agent relationships and she is a pleasure to deal with on a daily basis."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hannah Collins
May 30, 2025
5
out of
5
rating by Hannah Collins
"Erroll was so helpful and made getting a new policy so easy and pain free. He helped me even call my other insurance and cancel with them. If you need help ask for him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Britni Gordon
May 30, 2025
5
out of
5
rating by Britni Gordon
"Kathy from State Farm provided amazing customer service and was able to obtain a reasonable and fair insurance policy for me!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mary Rhodes
May 28, 2025
5
out of
5
rating by Mary Rhodes
"Jonathon worked really hard to get all the flood insurance and elevation documents from our seller. Highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Emily Conjura
May 27, 2025
5
out of
5
rating by Emily Conjura
"Whitney was very helpful while switching my insurance from FL to CO as a result of a move. I had to cancel my car insurance in FL once my car was registered and insured in CO, and Whitney did a great job of making that cancellation process smooth."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Whitney made your insurance switch smooth and easy. If you need any further assistance, don’t hesitate to reach out! Safe travels in your new home!"
Michael Polito
May 23, 2025
5
out of
5
rating by Michael Polito
"Great support when needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"