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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diedre Kendall

January 7, 2026

5  out of  5
rating by Diedre Kendall
"Jessica is awesome! She has helped me several times since our move to Florida from out of state. She takes the time to coordinate with the out of state office so I don't have to, She let's me know (in a nice way!) If I have forgotten to pay my bill, and she's always looking everywhere for ways to help us save money!"
We responded:
"Hello Diedre! Thank you for your wonderful feedback! We're so glad to hear that Jessica has been a great help during your move to Florida. She truly cares about making the process smooth and saving you money, and we're happy to know her efforts have made a difference. We'll be sure to share your kind words with her. We appreciate your continued trust and look forward to supporting you in the future!"
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Eileen Hamrock

January 6, 2026

5  out of  5
rating by Eileen Hamrock
"Kathy was very professional, friendly and saved us money!"
We responded:
"Hello Eileen! Thank you so much for your kind words! We're thrilled to hear that Kathy was professional, friendly, and helped save you money. We'll be sure to pass along your compliments to her. We appreciate your business and look forward to serving you again!"
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Chris Pollitt

December 23, 2025

5  out of  5
rating by Chris Pollitt
"I only had a small renters policy here for the past 2 years, but this agency (Nicole) treated me with exceptional customer service and were very kind and easy to work with."
We responded:
"Hello Chris! Thank you for your kind feedback! We're delighted to hear that Nicole and our team provided you with exceptional customer service and made the process easy and pleasant. We truly appreciate your trust and look forward to continuing to serve you for years to come!"
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Peg Schmidt

December 23, 2025

5  out of  5
rating by Peg Schmidt
"Melanie, Ivey was so helpful with my collision helping me understand Florida law, and helping me every step of the way! She was extremely professional, patient and kind."
We responded:
"Hello Peg! Thank you so much for your kind words! We're thrilled to hear that Melanie Ivey was able to assist you throughout your collision case and help you understand Florida law. We pride ourselves on providing professional, patient, and compassionate support to all our clients. If you ever need assistance in the future, please don't hesitate to reach out!"
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john bolen

December 18, 2025

5  out of  5
rating by john bolen
"Working with Patricia Krewson has been wonderful. She is effective and efficient. The professionalism is refreshing Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Phoebe Quatremain

December 15, 2025

5  out of  5
rating by Phoebe Quatremain
"Osmary is an absolute gem. I could not be more thankful for her assistance and follow up!! Fast forward to 2025 and Kathy has been nothing short of exceptional. It seems everyone in this office is fantastic, I feel very comfortable making important decisions with this team. Very grateful for all their continued help! Another update: it's the end of 2025 and due to a move we will no longer be working with this fabulous team. So incredibly grateful for all their help and seamless transitions!"
We responded:
"Phoebe, thank you very much for your positive review! We are so happy to hear that you had a pleasurable experience."
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Martika Thomas

December 9, 2025

5  out of  5
rating by Martika Thomas
"I changed from GEICO with the help of Dru Nickson. We reviewed my current coverage and he was able to help me get better coverage! He has great communication throughout the whole process and made sure I understood everything! Thank you Dru for your hard work!!"
We responded:
"Hello Martika, thank you so much for your kind words and for choosing us to assist with your insurance needs! We're thrilled to hear that Dru provided excellent communication and helped you secure better coverage. Your satisfaction is our top priority, and we'll be sure to pass along your thanks to Dru for his hard work. If you ever need anything else, please don't hesitate to reach out!"
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postman1955

December 1, 2025

5  out of  5
rating by postman1955
"The agent that I spoke with Dominic great to work with"
We responded:
"We're glad to hear that Dominic was helpful and made your experience a positive one. We appreciate your support and look forward to assisting you again in the future."
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Hector Ferran

November 26, 2025

5  out of  5
rating by Hector Ferran
"I was advised by Jessica new benefits in my auto policy that I should do and that will lower my monthly payment without downgrade my actual policy. She was great"
We responded:
"Hello Hector! Thank you so much for your kind words! We're thrilled to hear that Jessica was able to help you find new benefits for your auto policy that lowered your monthly payment without compromising your coverage. We appreciate your trust and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Laura Daniel

November 24, 2025

5  out of  5
rating by Laura Daniel
"I was a little panicked when my insurance agency decided to cancel me. Jonathan and Patricia helped me navigate updating to better insurance so easily. They really held my hand through the entire process and I am so very grateful and thankful for their calm and their solutions."
We responded:
"Hi Laura! Thank you so much for sharing your experience! Jonathan and Patricia are wonderful, and we’re so happy they could support you through everything. We’re always here to help whenever you need us!"
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Spenser Heusinkveld

November 17, 2025

5  out of  5
rating by Spenser Heusinkveld
"Kelly at Sara’s office was so helpful with the process of getting my auto insurance setup. Provided me with detailed information on my options and plan going forward!"
We responded:
"Hi Spenser! Thank you so much for your kind words! We're thrilled to hear that Kelly was able to assist you effectively and provide detailed information to help with your auto insurance setup. We appreciate your trust and look forward to continuing to support you!"
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Sam Randolph

November 12, 2025

5  out of  5
rating by Sam Randolph
"Dominic was great. Helped this old man save $10,000 a year on car insurance. Incredible!"
We responded:
"Hello Sam, thank you so much for your wonderful review! Dominic loved working with you and is thrilled he could help you save that much on your car insurance. It’s always our goal to make things easy and rewarding for our clients. If you ever need any more help or have questions, just give us a shout. "
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David Bower

November 7, 2025

5  out of  5
rating by David Bower
"Been with Jon and state farm for over a year and he's consistently able to answer any questions I have and provide the best most complete service. Highly Recommend."
We responded:
"Our goal is to educate our customers so you can make an informed decision. I am so happy that he was able to do did that but also found great ways for you to save money as well!"
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Joey Radesi

November 7, 2025

5  out of  5
rating by Joey Radesi
"Jon Knott helped me out once again with the utmost professionalism and quick responsiveness. Highly recommend 🔥🇺🇸 And the whole team is awesome too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dominc LoFranco

November 6, 2025

5  out of  5
rating by Dominc LoFranco
"I had a great experience working with Jon. He was able to quite literally save me hundreds of dollars on my home owners insurance switching to State Farm. He was able to match my coverage for nearly $1k /year less than my previous provider in addition to getting me a great auto rate! Super happy with the service here and how effortless they made switching!"
We responded:
"Dominc, thank you so much for your wonderful review! We are honored to be able to offer amazing coverage at a very competitive price! I am thrilled that Jon was able to provide you with significant savings! We look forward to serving you!"
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dean cherry

November 6, 2025

5  out of  5
rating by dean cherry
"I went in for some help with my insurance, I was in and out super fast and everybody was kind and knowledgeable.Dom helped me out with everything."
We responded:
"Dean, thank you for your review! We strive to provide helpful information in a timely manner. Thank you for allowing us to serve you!"
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Stephanie Nickson

November 6, 2025

5  out of  5
rating by Stephanie Nickson
"I contacted this office to receive an updated quote for my home & auto insurance, I spoke with Dru and he was very professional & helpful! He returned calls in a timely manner & they were able to get me a better rate for both policies! I would definitely refer my friends & family!"
We responded:
"Dru is one of our newest team members and we are fortunate to have him! We are happy he was able to not only provide you with savings but also excellent information on the value of State Farm policies! We look forward to serving you!"
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Jonathan Mowery

November 6, 2025

5  out of  5
rating by Jonathan Mowery
"Jonathan Knott is a pleasure to work with. I’m always able to get a live person on the phone if I ever have any questions about my policies or claims."
We responded:
"Thank you for taking the time to share your experiences of working with Jon. Jon is a wealth of knowledge and experience and truly cares about providing the best of everything for our customers. Thank you for allowing us to serve you and provide your insurance needs. "
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Jessica

November 6, 2025

5  out of  5
rating by Jessica
"Since moving to Merritt island Sara Houston State Farm has provided me with the best service! Everyone at the Merritt island office is so friendly and knowledgeable. They really make sure that I all of my insurance needs are met, even the ones I didn’t think about."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you continuously have a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pamela Patterson

November 6, 2025

1  out of  5
rating by Pamela Patterson
"We were called by this company for auto insurance. We agreed and was given a plan. We had insurance for a few months and then in the mail received a notice they would be cancelling our plan. Confused and alarmed we called State Farm right away. We spoke to Whitney (or a team member of Whitney’s- the story changes everytime) and asked what we needed to do, she informed us nothing, they were cancelling the old policy but starting a new one the same day. We were reassured we didn’t have to do anything, so following the knowledge we were given, we didn’t follow up. A few months go by (no phone calls, no emails, no notices- nothing) the ONLY reason we found out we had no insurance was because we looked back at our bank statements and realized car insurance was not being taken out, and during that time period State Farm notified the state saying we did not have insurance and that suspended my license … again no knowledge of this until a police officer shockingly told me my license was suspended come my surprise. We called State Farm once we found out … no explanation on why the policy was never reinstated that same day like we were told it was going to be. They say they have it documented in a memo note in our policy they tried calling us May 15 but yet on our phone records (not the call log actual RECORDS- no call at all that day. no voicemail , no missed call. nothing. for days. weeks. months. in fact). I spoke to Elise today and she even admitted she was trying to find a “paper trail” but nothing… frankly because there isn’t one. Not once were we contacted about the lack of coverage and now I am stuck with a $250 license suspension fee that I shouldn’t have to pay for when this was not my error. No mention for even a reimbursement or anything as an apology for the mistake. Your employee can make a DRASTIC mistake by not implementing the policy plan the day it was suppose to restart and financially screw over a customer to pay for the mistake of the company but can’t offer any compensation after admitting there’s no paper trail or actual evidence of any form of communication. insane and complete disappointing."
We responded:
"Hello Pamela, thank you for taking the time to share your experience. We apologize for the frustration and inconvenience this situation has caused you. We want to clarify that we attempted to reach you over the past months regarding your policy status. Our records indicate that we communicated about the coverage details. Unfortunately, we did not receive your insurance payment or timely responses, which ultimately affected the status of your policy and led to the suspension. We understand how concerning this must be, and it was never our intention for you to feel unsupported. We encourage all our clients to maintain open communication with us to ensure any issues can be promptly addressed. If you would like to discuss this matter further or explore possible solutions, please do not hesitate to contact us directly. Thank you again for your feedback."
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Mike Woodward

October 24, 2025

5  out of  5
rating by Mike Woodward
"Jessica was great. Very responsive and provided me with excellent support. Very professional and personable. Feel valued and not just another customer among many."
We responded:
"Hello Mike, thank you for your wonderful feedback! We're delighted to hear that Jessica provided you with responsive and personalized support. Making our clients feel valued is very important to us, and we’re glad that came through in your experience. Please don’t hesitate to reach out if you need anything else, we’re here to help!"
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isabelle day

October 24, 2025

5  out of  5
rating by isabelle day
"Dominic was great, went above and beyond to help me switch over my insurance. Helped me understand what I was doing and answered any questions I had."
We responded:
"Hi Isabelle, thank you so much for your kind words! We're thrilled to hear that Dominic was able to assist you and make the insurance switch smooth and easy. If you ever have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your trust and support! "
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Rose Aviles

October 21, 2025

5  out of  5
rating by Rose Aviles
"I had an amazing experience working with Osmary at State Farm! She made the entire process of getting insured super easy and stress free. Osmary was patient, knowledgeable, and took the time to explain every detail so I understood all my options. She truly cared about finding the best coverage for my needs and made me feel confident in my decision. I highly recommend Osmary to anyone looking for great service and reliable insurance support!"
We responded:
"Hello Rose! Thank you so much for sharing your wonderful experience! We’re delighted to hear that Osmary made the process easy, stress-free, and clear for you. Her dedication to providing personalized service and ensuring you feel confident in your coverage truly sets her apart. We’re proud to have Osmary on our team and grateful for your high recommendation. If you ever need anything else, don’t hesitate to reach out!"
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Marissa Talley

October 19, 2025

5  out of  5
rating by Marissa Talley
"Jess was amazing and very helpful to make sure I. chose the right policy for my needs."
We responded:
"Hey Marissa, thank you so much for your kind words! We’re thrilled to hear that Jess provided you with helpful guidance and ensured you found the perfect policy for your needs. We’re proud to have her on our team, and we’re here anytime you need us. Thanks again for choosing us!"
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Tiffany Damiani

October 11, 2025

5  out of  5
rating by Tiffany Damiani
"This is the only place I will ever go for insurance! This team is outstanding. ESPECIALLY Osmary! She goes above and beyond and I can’t thank her enough."
We responded:
"Hello Tiffany! Thank you so much for your amazing review! We're thrilled to hear that our team, especially Osmary, has provided you with outstanding service. Your kind words mean a lot to us, and we’re grateful to have you as a valued client. We look forward to continuing to serve your insurance needs!"