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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Shelburn

May 14, 2025

5  out of  5
rating by Keith Shelburn
"Excellent experience working with Jonathan Knott. Highly recommended. He provided prompt and well detailed answers to all my questions. We covered home, auto, golf cart, and umbrella."
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jonathan provided you with excellent service and thorough answers to all your questions. We appreciate your recommendation and are here for all your insurance needs!"
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Makenzie Wescott

May 13, 2025

5  out of  5
rating by Makenzie Wescott
"Kara & Danielle have saved me heaps of money! Kara has cut my commercial insurance in half, and my personal insurance has never been so low… and all the benefits included is insane! This State Farm office cares about their clients and they do an amazing job at it! 10/10 all around!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Bliven

May 6, 2025

5  out of  5
rating by Robert Bliven
"Osmary, THANK YOU for the prompt response. I appreciate your assistance in resolving a minor detail. It is always a pleasure calling your office or stopping by in person. Kudos to you!"
We responded:
"Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with Osmary. We appreciate your support and look forward to continuing to provide you with great service in the future!"
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Katherine Bates

May 2, 2025

5  out of  5
rating by Katherine Bates
"Tom at Sarah Houston State Farm came in clutch when we bought our RV… got the binder out to your dealer and made sure I had the proper coverages to protect us! The Sarah Houston office has been phenomenal for us, and today Tim proved just how good her office is!! 100% recommend every time!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tom was able to assist you with your RV purchase. We truly appreciate your recommendation and are always here to support you. Enjoy your adventures!"
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Deborah Nicoletti

May 1, 2025

5  out of  5
rating by Deborah Nicoletti
"I feel very lucky that I received a phone call after inquiring online regarding the cost of car insurance Tom was informative professional and yet very social I will be glad to recommend this agency to friends and family I can't imagine anyone being disappointed if Tom is the one that assists them The agency is very lucky to have him great job Tom thank you again"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Tom provided you with such great service. He really goes above and beyond, and it's wonderful to know you felt well taken care of. We appreciate your recommendation and can't wait to help your friends and family as well!"
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Mary Grove

May 1, 2025

5  out of  5
rating by Mary Grove
"So far I have had an amazing experience with this team. Today, Tom was able to help find a quick solution to a billing issue, providing peace of mind as I go out of town to celebrate family. Thank you to Tom and the whole team for all you do!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Tom was able to help you with your billing issue and provide you with peace of mind. Enjoy your time away with family! If there is anything else we can do for you, just let us know!"
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Nikki Nall

April 30, 2025

5  out of  5
rating by Nikki Nall
"Thomas Sanders was most helpful, respectful and knowledgeable. He was able to bundle my home and auto coverage with great savings for me. He is an asset to your agency."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Thomas was able to assist you effectively and provide great savings. We truly appreciate your kind words and are glad to have him on our team! If you ever have any questions or need assistance, we’re here to help!"
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Rexrung

April 30, 2025

5  out of  5
rating by Rexrung
"Thomas provided great service and gave me a very decent quote. Personable and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jose Castorena

April 28, 2025

5  out of  5
rating by Jose Castorena
"Jon(Johnathan) was so helpful. He valued my time and was so easy to work with, making the process so smooth. Just from our brief interactions, I feel like the reason why he's so good at his job is cuz he's a good person. So kind and gracious. Never made me feel like my questions were pointless, he never made me feel like a customer. He made me feel like he was a friend guiding me through a money saving process. I could obviously run outta breath talking about him. The people in the office were also very helpful. Apologies for not remembering names"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jon made your experience enjoyable and supportive. It’s great to know that our team made you feel valued and at ease. We appreciate your feedback and look forward to assisting you again in the future!"
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Maulik Patel

April 25, 2025

5  out of  5
rating by Maulik Patel
"Our son turns 16 soon and it’s been quite the arduous search to get him insured before he starts driving. My search ended with this particular State Farm office, and our agent Matt Moser. He was nothing short of excellent from start to finish. He answered all my questions and even went beyond some of them to explain the market. Hands down the best I’ve dealt with in a long time. I would recommend Matt and this specific office for all your insurance needs. Matt was able to get me a better rate than what I was quoted on line, with better coverage, and some extra perks. So good that I’m sending my homeowners and boat insurance to him. This bundling will save me even more. It’s unheard of to receive this personal service and price these days. I’m a stickler for both and was not disappointed! Go to Sara Houston’s office and talk to Matt, he will more than take care of all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Susan Matte

April 24, 2025

5  out of  5
rating by Susan Matte
"I had a very positive experience with State Farm of Viera, FL. From my initial contact with Tom Sanders, to signing the documents with Dominic, was a pleasure! Tom Sanders was professional, knowledgeable, clear, concise, and friendly. The entire office was very knowledgeable and friendly, and worked as a team. Dominic walked us through the savings State Farm could provide for auto and home insurance! I highly recommend looking at State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Tom and Dominic at our State Farm office in Viera. Providing excellent service and helping our customers find the best solutions for their insurance needs is our top priority. We appreciate your recommendation and look forward to assisting you again in the future!"
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Kathy Moore

April 20, 2025

5  out of  5
rating by Kathy Moore
"Thomas was very professional, helpful and patient when helping me with creating a policy that fits my needs. His guidance was very much appreciated."
We responded:
"Thank you for your 5-star review! We’re so glad to hear that Thomas was able to help you create the perfect policy. Your kind words mean a lot to us! We're always here to assist you!"
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Dick Bonus

April 17, 2025

5  out of  5
rating by Dick Bonus
"I have been a State Farm policy holder for over 40 years. Today I met with an agent, Kathy Rodriguez, who was BY FAR the most knowedgable and helpful State Farm agent I have worked with in those four decades. She accomplished every task I presented quickly and efficiently. It was apparent that she enjoys assisting policy holders. I highly recommend her with confidence!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Kathy. She truly goes above and beyond for our policyholders, and we’re glad you felt her dedication. We appreciate your recommendation and your loyalty over the years!"
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Katie Williams

April 16, 2025

5  out of  5
rating by Katie Williams
"Kathy was professional and efficient in helping me insure my new home today! She knew exactly what coverage to recommend and for a great price! Go and see her about your current or new insurance rates and you will not leave disappointed! :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Viera State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Desmond Munnings

April 16, 2025

5  out of  5
rating by Desmond Munnings
"Danielle Baker is a great & attentive agent! She helped me get Supplemental Health Insurance & I highly recommend you see her for your insurance needs!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Danielle. She truly is wonderful at what she does! If you have any more questions or need assistance, feel free to reach out!"
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Ayme Martin

April 14, 2025

1  out of  5
rating by Ayme Martin
"If I could give 0 stars I would. I was convinced to switch insurance companies not at a lesser rate but better coverage only after giving all my money to start the policy And a few days later that my premium would actually be more than I quoted and that I would only receive my money back after cancelling and waiting for a check in the mail.Their reason for the premium jump was because my license was suspended almost 3 years ago for no insurance which was disclosed and not a problem at the time I sent them $200 but days later when it finally went to underwriting. I do not and will never recommend this company to anyone and have filed a complaint with the Florida office of Insurance regulation."
We responded:
"Unfortunately, the date you provided was not accurate on your suspension. We certainly don't ever want to write someone that we immediately have to cancel. This is not a positive for us or you. We certainly would love to assist you once the appropriate time has passed from your suspension. We are happily providing you with your refund. "
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Steven Veal

April 12, 2025

5  out of  5
rating by Steven Veal
"I recently had the pleasure of speaking with Danielle concerning some insurance matters. Danielle was most pleasant, patient, kind, and intent on delivering outstanding customer service throughout our conversation. Danielle is most knowledgeable. She made a concerted effort to make sure all my concerns were addressed and that remained a completely satisfied customer. Every time I call Sara Houston's Insurance Agency, the staff has always treated me with a spirit of Kindness, Respect and Gratefulness. I feel so appreciated by all the staff. Danielle and all the staff are dedicated to delivering Outstanding customer service and value to all their customers. I highly recommend the Stellar Staff at Sara Houston's State Farm Insurance Agency. Why Deal with the Rest ,when you can have the BEST. I am most grateful to Danielle and all the staff. Dr. Steven Veal M.D."
We responded:
"Thank you very much for your kind words. Our office is very pleased to help all our customers, and take care of any insurance needs. "
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Jessica Smith

April 11, 2025

5  out of  5
rating by Jessica Smith
"Kathy Rodriguez was very knowledgeable and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Meyer

April 11, 2025

5  out of  5
rating by Matthew Meyer
"Kathy was amazing! Really helped my wife and I with bundling our auto insurance and getting a quote for homeowners insurance started."
We responded:
"Thank you for your kind words! We're thrilled Kathy could assist you and your wife with bundling your auto insurance and starting your homeowners quote. Let us know if there's anything else we can do to help!"
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Austin Mosley

April 9, 2025

5  out of  5
rating by Austin Mosley
"Danielle helped me compare policies and get the best rate possible. She was extremely knowledgable and made the whole process a breeze."
We responded:
"Thank you for your feedback! We're so glad Danielle could help you compare policies and find the best rate. We appreciate your kind words and are here to assist you anytime!"
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Travis

April 8, 2025

5  out of  5
rating by Travis
"Everybody is great at this office. However, since I came to this office about 8months ago, Osmary has been amazing. She is definitely one of the nicest people there. Thank you for always taking care of me and my insurance Osmary!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Osmary has made such a positive impact during your time with us. We appreciate your support and are always here to take care of your insurance needs!"
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Theresa Colonna

April 8, 2025

5  out of  5
rating by Theresa Colonna
"I had the pleasure of working with Thomas Sanders at State Farm, and I couldn't be happier with the experience. Thomas made the process of bundling our home and auto insurance simple and stress-free. He went above and beyond by taking the time to compare prices with other insurance companies, making sure we got the best coverage at the best possible price. He was professional, knowledgeable, and truly cared about finding the right fit for our needs. It’s rare to find someone who is both personable and dedicated to excellent service. I highly recommend Thomas to anyone looking for reliable and honest insurance help—it was truly a pleasure doing business with him!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Thomas made the process of bundling your home and auto insurance simple and stress-free. His dedication to finding the best coverage for you truly shines through. We appreciate your recommendation and are here to help anytime!"
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Jessica Proctor

April 5, 2025

5  out of  5
rating by Jessica Proctor
"My husband and I had a last-minute insurance issue come up, and Jessica at State Farm was a lifesaver. She went above and beyond to help us out during our time crunch, handling everything efficiently and with great care. We're so appreciative of her exceptional service and dedication. Thank you, Jessica, for making a stressful situation much easier!"
We responded:
"Thank you for taking the time to share your experience! We truly appreciate your kind words about Jessica's exceptional service. We're glad she was able to ease your stress during such a challenging time. If you need assistance in the future, please don’t hesitate to reach out to us!"
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Arlene Kitley

April 1, 2025

5  out of  5
rating by Arlene Kitley
"KellyAnn helped me with an insurance problem with the state. She was professional, friendly and knowledgeable. I am glad we use State Farm insurance. She went beyond the normal service that other companies do. Great job!"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Kelly Ann was able to assist you with your insurance issue. We appreciate your kind words and your trust in State Farm. If you need anything else, don’t hesitate to reach out!"
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Kwei Chang

March 21, 2025

5  out of  5
rating by Kwei Chang
"Kelly Ann has been instrumental, punctual, timely on getting documents back-and-forth in a rather complicated insurance transfer that has to do with selling a car through the DMV to someone else. I have both cars insured there and so far I’ve had the best rates and the best service and I continue to recommend and enjoy State Farm Insurance. Osmary, my agent is great too. And a very cool name.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"