State Farm® Insurance Agent Sara Houston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greg Strong
June 20, 2025
5
out of
5
rating by Greg Strong
"Made the transition to State Farm (from USAA for 27 years). The professionalism and dedication from this local team made the switch super easy. Erroll was incredible to work with, extremely responsive and ensured everything was complete in a timely and accurate manner. He even took the time to ensure we were getting all the savings we could, and that we understood all the details. Really appreciate the extra work to help guide my family and I through the process!"
We responded:
"Thank you, Greg, for your wonderful review! We're thrilled to hear that Erroll made your transition to State Farm so smooth and easy. It’s our goal to provide top-notch service and help you find the best savings. Welcome to the State Farm family!"
Kristine Austin
June 19, 2025
5
out of
5
rating by Kristine Austin
"We switched to State Farm after more than 20yrs with another company. Much of that reason was due to Kelly Frappier. She is an amazing agent. Anytime I need something related to insurance she is quick to get me what I need. I highly recommend Kelly and Sara Houston’s State Farm office."
We responded:
"Hello Kristine! Wow, thank you for such a heartfelt review! We’re so happy to hear that you decided to make the switch to State Farm, and it’s wonderful to know that Kelly has been there for you every step of the way. She truly is a gem, and we’re grateful to have her on our team! Your recommendation means the world to us. Welcome to our State Farm family—we’re excited to be on this journey with you!"
Annette Artura
June 18, 2025
5
out of
5
rating by Annette Artura
"Thank you so much for helping my husband set up our insurance for our cars. Briana and Kara again thank you for all that you do all the time."
We responded:
"Hi there Annette! Thank you for your wonderful review! We’re so happy to hear that Briana and Kara made the insurance setup process a breeze for you and your husband. They truly love helping our clients, and your kind words will mean a lot to them. Wishing you both many safe and happy adventures on the road!"
CoastalBreed
June 17, 2025
5
out of
5
rating by CoastalBreed
"Kathy was stellar and got me set up in 10 minutes. Couldn’t believe it. Great staff here"
We responded:
"Hi there! 😊 Thank you for taking the time to share your experience! We’re so glad to hear that Kathy was able to get you set up in no time. She truly is a rockstar! Your kind words about our staff mean the world to us. If you ever need anything else or just want to chat, feel free to drop by. We can’t wait to see you again! Take care! 🌟"
Timothy Brennan
June 11, 2025
5
out of
5
rating by Timothy Brennan
"Kelly Ann expertly handled my issue with the Drive safe and save beacons on both my vehicles. I received quality customer service."
We responded:
"Thank you for taking the time to share your positive experience! We're thrilled to hear that Kelly Ann was able to assist you effectively with your Drive Safe and Save beacons. Providing quality customer service is our top priority, and your feedback reaffirms our commitment. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us!"
Thomas DeVore
June 6, 2025
5
out of
5
rating by Thomas DeVore
"Danielle helped us add a new auto policy & remove and old one. She was very informative & listened to our questions. Excellent service, Thank you very much!"
We responded:
"Thank you so much for your kind words, Thomas! We’re thrilled to hear that you had a great experience with Danielle. We look forward to helping you with your insurance needs in the future!"
john bolen
June 4, 2025
5
out of
5
rating by john bolen
"Working with Kathy has been a wonderful experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Melissa Mackey
June 4, 2025
5
out of
5
rating by Melissa Mackey
"Osmary has been my State Farm agent for many years. Although there have been problems with the policy, she absolutely stayed on top of it, for months until she received a resolution. She cares about her clients which I do not see often enough. She is one of the few people that still focus on client and agent relationships and she is a pleasure to deal with on a daily basis."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hannah Collins
May 30, 2025
5
out of
5
rating by Hannah Collins
"Erroll was so helpful and made getting a new policy so easy and pain free. He helped me even call my other insurance and cancel with them. If you need help ask for him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Britni Gordon
May 30, 2025
5
out of
5
rating by Britni Gordon
"Kathy from State Farm provided amazing customer service and was able to obtain a reasonable and fair insurance policy for me!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mary Rhodes
May 28, 2025
5
out of
5
rating by Mary Rhodes
"Jonathon worked really hard to get all the flood insurance and elevation documents from our seller. Highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Emily Conjura
May 27, 2025
5
out of
5
rating by Emily Conjura
"Whitney was very helpful while switching my insurance from FL to CO as a result of a move. I had to cancel my car insurance in FL once my car was registered and insured in CO, and Whitney did a great job of making that cancellation process smooth."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Whitney made your insurance switch smooth and easy. If you need any further assistance, don’t hesitate to reach out! Safe travels in your new home!"
Michael Polito
May 23, 2025
5
out of
5
rating by Michael Polito
"Great support when needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
S S
May 22, 2025
5
out of
5
rating by S S
"Really enjoyed working with Sara. She’s a great listener and delivered exactly what I wanted regarding my insurance needs. Very professional and knowledgeable. Great experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Keith Shelburn
May 14, 2025
5
out of
5
rating by Keith Shelburn
"Excellent experience working with Jonathan Knott. Highly recommended. He provided prompt and well detailed answers to all my questions. We covered home, auto, golf cart, and umbrella."
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jonathan provided you with excellent service and thorough answers to all your questions. We appreciate your recommendation and are here for all your insurance needs!"
Makenzie Wescott
May 13, 2025
5
out of
5
rating by Makenzie Wescott
"Kara & Danielle have saved me heaps of money! Kara has cut my commercial insurance in half, and my personal insurance has never been so low… and all the benefits included is insane! This State Farm office cares about their clients and they do an amazing job at it! 10/10 all around!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Robert Bliven
May 6, 2025
5
out of
5
rating by Robert Bliven
"Osmary, THANK YOU for the prompt response. I appreciate your assistance in resolving a minor detail. It is always a pleasure calling your office or stopping by in person. Kudos to you!"
We responded:
"Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with Osmary. We appreciate your support and look forward to continuing to provide you with great service in the future!"
Katherine Bates
May 2, 2025
5
out of
5
rating by Katherine Bates
"Tom at Sarah Houston State Farm came in clutch when we bought our RV… got the binder out to your dealer and made sure I had the proper coverages to protect us! The Sarah Houston office has been phenomenal for us, and today Tim proved just how good her office is!! 100% recommend every time!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tom was able to assist you with your RV purchase. We truly appreciate your recommendation and are always here to support you. Enjoy your adventures!"
Deborah Nicoletti
May 1, 2025
5
out of
5
rating by Deborah Nicoletti
"I feel very lucky that I received a phone call after inquiring online regarding the cost of car insurance Tom was informative professional and yet very social I will be glad to recommend this agency to friends and family I can't imagine anyone being disappointed if Tom is the one that assists them The agency is very lucky to have him great job Tom thank you again"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Tom provided you with such great service. He really goes above and beyond, and it's wonderful to know you felt well taken care of. We appreciate your recommendation and can't wait to help your friends and family as well!"
Mary Grove
May 1, 2025
5
out of
5
rating by Mary Grove
"So far I have had an amazing experience with this team. Today, Tom was able to help find a quick solution to a billing issue, providing peace of mind as I go out of town to celebrate family. Thank you to Tom and the whole team for all you do!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Tom was able to help you with your billing issue and provide you with peace of mind. Enjoy your time away with family! If there is anything else we can do for you, just let us know!"
Nikki Nall
April 30, 2025
5
out of
5
rating by Nikki Nall
"Thomas Sanders was most helpful, respectful and knowledgeable. He was able to bundle my home and auto coverage with great savings for me. He is an asset to your agency."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Thomas was able to assist you effectively and provide great savings. We truly appreciate your kind words and are glad to have him on our team! If you ever have any questions or need assistance, we’re here to help!"
Rexrung
April 30, 2025
5
out of
5
rating by Rexrung
"Thomas provided great service and gave me a very decent quote. Personable and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jose Castorena
April 28, 2025
5
out of
5
rating by Jose Castorena
"Jon(Johnathan) was so helpful. He valued my time and was so easy to work with, making the process so smooth. Just from our brief interactions, I feel like the reason why he's so good at his job is cuz he's a good person. So kind and gracious. Never made me feel like my questions were pointless, he never made me feel like a customer. He made me feel like he was a friend guiding me through a money saving process. I could obviously run outta breath talking about him. The people in the office were also very helpful. Apologies for not remembering names"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jon made your experience enjoyable and supportive. It’s great to know that our team made you feel valued and at ease. We appreciate your feedback and look forward to assisting you again in the future!"
Maulik Patel
April 25, 2025
5
out of
5
rating by Maulik Patel
"Our son turns 16 soon and it’s been quite the arduous search to get him insured before he starts driving. My search ended with this particular State Farm office, and our agent Matt Moser. He was nothing short of excellent from start to finish. He answered all my questions and even went beyond some of them to explain the market. Hands down the best I’ve dealt with in a long time. I would recommend Matt and this specific office for all your insurance needs. Matt was able to get me a better rate than what I was quoted on line, with better coverage, and some extra perks. So good that I’m sending my homeowners and boat insurance to him. This bundling will save me even more. It’s unheard of to receive this personal service and price these days. I’m a stickler for both and was not disappointed! Go to Sara Houston’s office and talk to Matt, he will more than take care of all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Susan Matte
April 24, 2025
5
out of
5
rating by Susan Matte
"I had a very positive experience with State Farm of Viera, FL. From my initial contact with Tom Sanders, to signing the documents with Dominic, was a pleasure! Tom Sanders was professional, knowledgeable, clear, concise, and friendly. The entire office was very knowledgeable and friendly, and worked as a team. Dominic walked us through the savings State Farm could provide for auto and home insurance! I highly recommend looking at State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Tom and Dominic at our State Farm office in Viera. Providing excellent service and helping our customers find the best solutions for their insurance needs is our top priority. We appreciate your recommendation and look forward to assisting you again in the future!"